Work

Case studies

Every case study is a draft. Structure is in place; the writing and verified results come next, with Mobin.

• ACKO

  Asset-first insurance experience

  Reframing the app's home around customers' assets and life needs instead of policy documents.

  Draft

• ACKO

  ACKO Expert: AI-assisted support

  An LLM-powered support experience built on customer context, with a clear route to a human.

  Draft

• Organisation to confirm

  ServiceOS: end-to-end field operations

  A connected operations system across backend workflows, a manager web app and a field mobile app.

  Draft

• Explore / Cialfo

  Design system and AI-native experiences

  Design-system foundations and Saige, an AI annotation layer that marks up the interface in place.

  Draft